Message from your Service Desk
Notice: Your request has been resolved
Hello,
This message is to inform you that the request you have submitted is now resolved.
Request Information :
Request Number: [[@Incident.ID]]
Subject: [[@Incident.BriefDescription]]
Description:
[[@Incident.FullDescription]][[ #Incident.ResolutionHtmlNotes]]
We believe this request is completed. If you agree with the applied resolution, you can Close the request.
If your problem is still not resolved or if the request is incomplete, you can Reactivate the request.
If you do not respond to this email, we will assume you agree with the resolution, and the request will automatically close after 5 work days.
Your satisfaction is important to us.
We invite you to give us your satisfaction rating, in regard to the services rendered during the process of this request:
[[#Incident.SatisfactionSurveyURLs]]
Your Service Desk